UNBAN IP ADDRESS
What can be the reason for the IP being blocked
- Exceeding the number of failed cPanel login attempts
When you were not able to log into cPanel for the first time, please do not try to do it as many times as possible. Once you have used the incorrect login details 20 times in 300 seconds, the IP gets blocked.
- Failed POP3/IMAP/SMTP or Webmail login
Apart from cPanel login protection, the Firewall also prevents unauthorized access to mail service.
- Block due to webmail failed login attempts
If you were having issues with logging into webmail and, as a result, both cPanel and webmail are no longer available, most likely you have triggered a similar IP block for email access.
- Block due to failed POP3/IMAP login attempts
If you start receiving errors/pop-up windows related to IMAP/POP3 failed authentication in your email client, then it is possible that login credentials for the email account are outdated/incorrect. Unfortunately, in this case, the email client will not stop trying to access the mail server which may in time result in a permanent IP block as well.
- Block due to failed SMTP login attempts
This kind of block occurs when SMTP authentication data is not valid so you can’t send mail from the email client (you can still have correct settings for the incoming mail server and receive new emails without issues). Usual symptoms for such issue are the emails that do not leave the “Outbox” folder or errors/pop-up messages that notify about failed SMTP authentication. Make sure that SMTP login is your full email address, and the password is the same as for the incoming mail server.
How to Unbanned IP Address for (Client Side)
1. Access myduniahosting.com through (https://www.myduniahosting.com/
2. On the right side, click the portal login to login
3. After successful login login, Go down on your pages and find the Unban Now button
4. Click the key logo on the right side of your domain register.
5. After that, you will get the pop-up for IP Address to verify. Then click a check box.
6.Lastly, you will get a pop-up notification about successful unbanned.
