How to Recover a Deleted Emails Print

If you accidentally delete an email, you may be able to recover it from the Deleted Items folder, provided it has not been permanently removed.

Step 1: Open the Deleted Items Folder

1. Log in to your business email account.
2. In the folder list, click Deleted Items.

Step 2: Locate the Deleted Email

1. Browse the emails in the Deleted Items folder.
2. Select the email you want to recover.

Step 3: Restore the Email

1. Right-click the email and select Undelete, Move, or Move to Folder (depending on the available options).
2. Choose the folder where you want to restore the email, such as Inbox.
3. Confirm the action.

Step 4: Verify the Email

1. Open the destination folder.
2. Confirm that the email has been successfully restored.

Recover Multiple Emails

1. Open the Deleted Items folder.
2. Select one or more emails.
3. Right-click and choose Move or Undelete.
4. Select the destination folder and confirm.

If the Email Cannot Be Recovered

An email may not be recoverable if:

• It has been permanently deleted.
• The Deleted Items folder has been emptied.
• The email has exceeded the retention period set by the system administrator.

If you cannot locate the deleted email, contact your email administrator or hosting provider for further assistance.

Note: Emails permanently deleted from the Deleted Items folder may not be recoverable.

Tip: Regularly review the Deleted Items folder before emptying it to avoid accidentally losing important emails.