How to Use Advanced Search to Find Emails

If you cannot find an email using the search bar, you can use Advanced Search to narrow down your search results.

Step 1: Open Advanced Search

1. Log in to your business email account.

2. Open your mailbox.

3. Click the Advanced Search option.

Step 2: Enter Your Search Criteria

Use one or more of the following search fields:

• Search String – Enter a keyword, phrase, or email address.

• Folder – Select a specific folder to search, or leave it blank to search all folders.

• From – Search by the sender's email address.

• To – Search by the recipient's email address.

• Cc – Search by the email address in the Cc field.

• Subject – Search using the email subject.

• Contains Attachments – Find emails with or without attachments.

• Received After – Show emails received after a selected date.

• Received Before – Show emails received before a selected date.

Step 3: Start the Search

1. Enter the required search criteria.

2. Click Search.

3. Matching emails will be displayed in the results.

Tip: Combine multiple search criteria, such as the sender's email address, date range, and attachments, to find specific emails more quickly.