You can create a task directly from an email to help you keep track of follow-up actions. The task will remain linked to the email, allowing you to quickly access the original message whenever needed.
Step 1: Open an Email
- Log in to your business email account.
- Open the email that you want to link to a task.
Step 2: Create a Task
- Click the Actions (⋮) menu.
- Select Add Task.
Step 3: Enter Task Details
- Enter a Subject for the task.
- Add a Description (optional).
- Select the Task List where the task will be saved.
- Set the Start Date and Due Date, if required.
- Enable a Reminder if you would like to receive a notification.
- Set the Priority, Status, and Completion Percentage as needed.
Step 4: Save the Task
- Click Save.
- The task will be created and automatically linked to the selected email.
View a Linked Task
To view a task linked to an email:
- Open the linked email.
- Click the task link displayed at the top of the email.
- Select the task to view or edit its details.
Open the Linked Email from a Task
- Open the Tasks section.
- Select the task you want to view.
- Under Related Item, click the linked email to open the original message.
Note:
- A single email can be linked to multiple tasks.
- If the linked email is moved or deleted, the task will remain, but the link to the original email may no longer be available.
- To remove the link, simply delete the associated task.