Cannot connect to database

This error will occur within a web application when any of the following conditions are met:

  • The database username is incorrect;
  • The database password is incorrect;
  • The database name is incorrect;
  • The database location is incorrect (the correct setting is localhost for most of our services); or
  • The database server is unavialble
Ensure that your database information is correct, and then try again. If the problem persists, contact our technical support and we would be more than happy to assist you.


Was this answer helpful?

Also Read

My website is running slow

If you are using a forum or content management system, make sure that caching is enabled. Caching...

Page says function not found, but the page exists

If your web application uses a function found in a particular file, but the application says that...

How to force browser cache on my website?

Issue: When you check your website using http header tools you can see that your website is not...

How much hosting do I need?

If you are starting your first website, chances are you are not familiar with common hosting...

What are cron jobs?

Cron jobs are routines that execute a script on any given interval. For instance, you may have a...