How to add, remove and manage email account in Plesk Print

This interface allows you to add and manage email accounts for your domains.

Create mail

1. Login Plesk > click on “Domains” tab on left-sidebar and click on “Email Addresses” icon on Plesk dashboard





2. You can click the email account by click on " + Create Email Address" icon.

2. • Description in Plesk. You can add additional information about the email address. This information will be displayed in the list of email addresses on the Mail section of your subscription. The hosting provider and anyone who has access to this mailbox will be able to view this description.

Email Fowarding

To set up email forwarding for an email address:

1. Go to Mail > email address > Forwarding tab.
2. Select the Switch on mail forwarding checkbox.
3. Specify one or several email addresses to which email must be forwarded. When specifying email addresses, separate them with white spaces, commas, semicolons, or type each of them on a new line.
4. Click OK.
5. If you do not want to keep copies of forwarded messages in the mailbox, go to Mail > email address, clear the Mailbox checkbox, and click OK.

1. Go to Mail > email address > Forwarding tab.
2. Clear the Switch on mail forwarding checkbox, and click OK.

To add or remove additional email addresses (email aliases) for a mail account:

1. Go to Mail > email address > Email Aliases tab.
2. Do any of the following:
   • To add an address, type it into the Email alias box, and click OK.
   • To remove an address, click the Remove link to the right of the address you want to remove.

To set up automatic reply settings for an email address:

1. Go to Mail > email address > Auto-Reply tab.
2. Select the Switch on auto-reply checkbox, and specify the following settings:
   • Auto-reply message subject.
   • Message format. We recommend that you leave the option Plain text selected because some of your recipients might be unable to see the text formatted with HTML.
   • Message text.
   • Forward to. If you want to forward incoming messages to another email address, type an email address in this box.
   • Send an automatic response to a unique email address no more than (the specified number of times per day). The default value is "1 time a day", meaning that if your mailbox receives several messages from the same email address in one day, Plesk will send automatic response only to the first message. If the value is "2", then Plesk will send automatic response for the first and the second messages, and so on.
   • Attached files. If you want to attach a file to your message, click Browse and select a file.
   • Switch off auto-reply on (the specified date). Select this checkbox if you want the automatic replying to stop on a specific date, for example, the date when you return from holidays.
3. Click OK.

To switch off automatic replying:

Clear the Switch on auto-reply option and click OK.

To switch on spam filtering for a mailbox:

1. Go to Mail > email address > Spam Filter tab.
2. Select the checkbox Switch on spam filtering for this email address.
3. Specify what to do with messages classified as spam.
   • If you want to filter mail with the software on your local computer, select the option Mark spam messages by adding the following text to message subject, and then specify how spam filter should mark the messages recognized as spam. "X-Spam-Flag: YES" and "X-Spam-Status: Yes" headers are added to the message source by default, and if you want, the spam filter will also add a specific text string to the beginning of the subject line and to the message body.
   • If you are sure that your spam filter is accurate, you may want to set the filter to automatically delete all incoming messages recognized as spam. To do this, select the option Delete all spam messages.
   • (Only for Linux) If you are accessing your mailbox over IMAP protocol and want the spam filter to move all messages considered spam to the IMAP folder called Spam, select the option Move spam to the Spam folder.

To switch on antivirus protection for a mailbox:

To defend your system from viruses, do not open suspicious email attachments, enable antivirus protection on the server side, if this service is provided by your hosting company, and be sure to have a firewall and antivirus software installed on your personal computer. Also, keep your operating system up-to-date and timely install security hot fixes and patches.

1. Go to Mail > email address > Antivirus tab.
2. Select the checkbox Switch on antivirus protection for this email address.
3. Choose the desired mail scanning mode. You can switch on scanning for incoming mail, outgoing mail, or both.
4. Click OK.

When an infected message comes, email will notify you. If Kaspersky Antivirus is used by your provider, then you might be able to configure it in Mail > email address > Antivirus tab.

To switch off antivirus protection for a mailbox:

1. Go to Mail > email address > Antivirus tab.
2. Clear the checkbox Switch on antivirus protection for this email address.
3. Click OK.

To see user email list: 

1. Once you create a user email, there will listed on mail dashboard

Here you could see usage email per users. You can simply click on right-side icon (red-box) to login Plesk Webmail. The webmail will be open in new tab web browser.

View Mail

Here you could manage domain Email address (single domain or multiple domain).

Active/deactivate Services – Active or deactivate email service to selected domain

Webmail – change webmail for selected domain (Horde, roundcube or none).

Limit Outgoing messages – Here you can change the limit on the number of outgoing messages for the selected domains. From each domain, it will not be possible to send more messages than the specified limit. You might want to increase the limit if your mailboxes are used for mailing lists, or decrease the limit to prevent excessive outgoing mail.