To All our Valued Customers,

As you may have already aware, Our government had introduced SST (Sales and Service Tax) in 2019.

Rafatech System Sdn Bhd is a mandatory registered taxable service provider under the Service Tax 2018 / Service Tax (Amendment) Act 2019; we will, therefore, be charging Service Tax on all applicable services provided to our customer unless further clarification from the Customs states otherwise.

Given the above, we would like to inform you that our service performed on 1 April 2020 will be subjected to service tax 6%. Below is the list of services provided by us which applicable for tax charges.

  • Web hosting package (Web Basic, My Personal, Wordpress Hosting, Business Email, SmartVPS)
  • Managed services (Installation, Configuration, Migration, Dedicated Support, Consultation, Web development, Dedicated web manage, and Support, Dedicated internet bandwidth)


Please contact our Sales Personnel, should you need further information and clarification.

In the meantime, you may obtain further information on SST from the Royal Malaysian Customs Department website at https://mysst.customs.gov.my, or you can directly access to https://mysst.customs.gov.my/IndustryGuides and search for Information Technology and Services.

We thank you for your kind understanding and appreciation for choosing us as your preferred domain and hosting service provider.

Thank you.

Thursday, May 14, 2020




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